The NSW Government provides practical support to businesses affected by natural disasters.

Business Connect
A free mobile advisory service is available to small businesses through Business Connect. An advisor can meet you at a convenient place and discuss your business needs. Advice is offered about managing cash flow, planning the next steps, accessing financial support schemes and connecting to additional support.
A trusted local business advisor can meet you at your business premises or another convenient location.
Register at https://industry.nsw.gov.au/businessconnect or P:1300 134 359 to book a session with a local advisor.

Solving Problems and Dispute Resolution Service
Access a confidential and free dispute resolution service which has been set up to help small businesses needing assistance to work through problems with other businesses or government.
The NSW Small Business Commission helps parties talk about their problems and work towards a solution through negotiation and communication. We can also assist small businesses with issues in relation to insurance and regulatory concerns.
P: 1300 795 534 or visit https://www.smallbusiness.nsw.gov.au/dispute-resolution

Department of Planning, Industry & Environment – Regional NSW
Can provide information, advice and assistance for people managing a business, including business tools to analyse profitability and prepare for export.
P: 02 6659 8656 or https://www.nsw.gov.au/improving-nsw/regional-nsw/ERN RIVERS – REINESS ASSISTANCE

INSURANCE COUNCIL OF AUSTRALIA
Can assist policy holders determine which insurer they are with and assisting with general inquiries about the claims process.
P: 1300 728 228 or visit www.insurancecouncil.com.au

SAFE WORK NSW
Will replace NSW licences at no cost to those affected by natural disasters.
P: 13 10 50 or visit www.safework.nsw.gov.au

SERVICE NSW
Will replace certificates and drivers licences at no cost to those affected by natural disasters.
P: 13 77 88 or visit http://www.service.nsw.gov.au/assistance-bush-fire-affected-communities

MOTOR VEHICLE STAMP DUTY RELIEF
Motorists whose cars have been written off as a result of a natural disaster may be eligible for a stamp duty refund on their replacement vehicle.
P: 1300 139 814 or visit https://www.revenue.nsw.gov.au/taxes-duties-levies-royalties/motor-vehicle-duty/relief

SBC Fact Sheet – Coffs Harbour version – November 2019