Loyalty is market share.

ARE YOU BEING SERVED? Excellent customer service ensures happy clients and plenty of return business. AlexRaths What is Loyalty? Loyalty is a strong feeling of support or allegiance. So why is loyalty so important? Returning customers provide 25% to 40% of the total...

Small business, economy’s engine room

Small and micro business remains a large employer across the Coffs Coast. Approximately 95% of employers are considered to be a small business (less than 20 employees), including micro businesses (less than five employees). Micro & small businesses make a...

A community with a voice prospers

REPRESENTATION: The chamber provides a voice to State and Federal government through the NSW Business Chamber to help foster the growth of the city. Trevor Veale I write this week’s column excited about the direction our city is taking, its growth is bringing...

The future of our city is in your hands

The NSW Government has recently announced that $1.3 billion in funding will available for Regional Australia in the coming months to enable investment in regional infrastructure, to support growing regional centres, activate local economies and improve amenity in...