The Regional Australia Institute (RAI) is pursuing a new agenda to support and enhance the contribution of towns, small cities and areas that lie beyond the major capital cities (Sydney, Melbourne, Perth, Adelaide and Canberra). Two reports written by Dr Leonie...
ARE YOU BEING SERVED? Excellent customer service ensures happy clients and plenty of return business. AlexRaths What is Loyalty? Loyalty is a strong feeling of support or allegiance. So why is loyalty so important? Returning customers provide 25% to 40% of the total...
Small and micro business remains a large employer across the Coffs Coast. Approximately 95% of employers are considered to be a small business (less than 20 employees), including micro businesses (less than five employees). Micro & small businesses make a...
REPRESENTATION: The chamber provides a voice to State and Federal government through the NSW Business Chamber to help foster the growth of the city. Trevor Veale I write this week’s column excited about the direction our city is taking, its growth is bringing...
BE WARNED: The ACCC wont hesitate to take action against businesses that continue to include unfair terms in their standard form consumer contracts. On July 30, 2013 the Australian Competition & Consumer Commission announced the Federal Court has declared a number...
The NSW Government has recently announced that $1.3 billion in funding will available for Regional Australia in the coming months to enable investment in regional infrastructure, to support growing regional centres, activate local economies and improve amenity in...